I can categorically say that whatever Michael promised, he delivered in terms of outcomes. He spent considerable time getting to know our school and was very giving of his time and energy when we sought his help and advice during the process. I felt that Michael genuinely wanted to see us be successful in this process and that he was very invested personally in both the process and the outcome.
As a presenter, Michael is outstanding. He is highly energetic, speaks with great knowledge of the content, is confident and engaging. Michael sought feedback from participants after each training day through a survey, and the feedback was extremely positive. A number of staff members also told me personally that they had learned a lot by participating in the process and that they also enjoyed working with Michael.
YCIS Shanghai Pudong
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