For the last 9 years I have been a teacher, however, in the beginning of August 2016, I moved to China and walked into a brand new job as a facilities manager. I had the normal worries about starting a job that I was clearly not trained for and in the first week I spent much of my time running around as fast as I could, putting out fires in a school which was about to start its new academic year. Fortunately for me and my staff, my school had arranged a training for us with Luca Mantovani. After about 10 days of working at the school and running myself ragged, we had a several day training with Luca.
During this training, Luca took my team and I from the very basics of the profession and walked us through all the steps to effective leadership, organization, responsibilities, and a number of other practical matters of the occupation. The scope of our jobs were explained and we began to visualize real-world next steps for ourselves. Our training days started with well prepared, classroom-style talks with strong visual presentations and ended with walks around our school. During these facility walks, Luca exposed and discussed possible risk areas, hot spots, areas which were not set up effectively, areas which would present problems in the future, and a number of other points of interest. This lecture and facility exploration approach worked in tandem to bring the philosophy and practical applications that Luca was exposing to into clear focus.
After the training, me and my team were left with very strong goals to bring our school’s facilities department up to speed. That was seven months ago and in the time since that training, Luca has contacted me several times to check in on our goals, gave helpful feedback on new departmental forms that I had written, and, just recently, explained how the smoke detectors work always giving overall positive support in any way he was able. In short, working with Luca has allowed my team and I to make our facilities department the best it has been in the six years of its young existence. He is always available for advice and direction even after his trainings. He is a true professional and would be able to benefit any FM, regardless of their years of expertise with his refreshing, nonjudgmental approach.
Thank you, Luca
Chris Borodenko, Qingdao Amerasia International School